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Design PointTextile design library

Refund and Cancellation Policy

Refunds and cancellations for digital design files.

Draft — to be reviewed and approved by Design Point before publishing.

Design files are digital goods delivered instantly. Please study the watermarked preview and the file details (format, EPI, PPI, hooks) before buying.

When we refund

  • Payment was taken but the file never became available in My Downloads.
  • You were charged twice for the same file.
  • The file is damaged and we cannot provide a working replacement.

Write to us with your order number. Approved refunds are returned to the original payment method through Razorpay, and access to the refunded file is withdrawn.

Last updated 2 October 2026